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Support

Support

petition < all | [staff member] > <message>

Petition sends an out-of-character message to the staff.

This command is best used for emergency situations. If there are no staff online, your petition will be saved and made available to all staff members until resolved.

Please be specific about your issue. Keep it to one petition, do not petition multiple times in the span of a few moments. Do not abuse petition or you will lose the ability to petition.

The STATUS command is another way to notify game staff when you have an issue or are in need of help.

 

typo

This command drops you an editor where you may further explain the reason for your report. Please be as detailed as possible.

Use this command for any building-related issues, including rooms, objects, crafts, and NPCs.

Note: If reporting a typo from a room viewed via the Guest Lounge window, please include the entire room name in your report, in addition to the typo.

 

If you find yourself in a situation where Petition or Typo does not cut it, please contact staff via e-mail:

staff@middle-earth.us

Please be sure to include your account name, character name and any additional relevant information so that we may better address your concerns.

Copyright 2015 Shadows of Isildur