Why? What is a report going to do for me? - First and foremost these are wholly optional. These are not to gain RPP or required for such, nor have any weight on RPP growth whatsoever. Character reports facilitate communication in two ways. It allows staff to be kept apprised of a character's doings, thoughts, goals, etc. that they may not otherwise be aware of due to not being able to watch every character at all hours. It allows players to witness the evolution of their character and keep a thorough history of their doings, should they desire this.
When should I post a report? - Reports should be posted on Sundays.
How long should I wait on a report before sending in a petition or a support ticket about not hearing back? - We can take up to a week to respond to your report due sometimes having to talk amongst ourselves or do research on your plots and questions. Please do not send in petitions about your report. If your report has taken over a week, a support ticket is much more helpful than a petition. Also please keep in mind, if you have no questions in your report, we are not going to respond to it. We will read it, though. So if you do not have questions, please do not drag some questions into being that need not to be with the fear that without them we won't be reading your report. We will read it, I promise. The moment we log into the ports we will get alerted that your report is there and we'll be reading them.
How? How do I submit a report? - Each and every player has access to Support Tickets. When you go to 'File a Support Ticket' you have two options: to open a new ticket or to check on ticket status. Since we are going to be creating a ticket for a report, you'll open a new ticket:
Help Topic - choose Character Report
Email Address - put in your current account's email address
Full Name - put your name or character's name
Game Account Name - put your account name
Issue Summary - Put "Character Report - <yourcharacter'sname>"Send an email to playerreports (at) middle-earth.us. This will open a ticket in our support system and we'll respond back if needed.
Your report should follow the template below:
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